At L&C Coins, we stand behind every coin we sell with a comprehensive guarantee and flexible return policy. With over 50 years of experience serving collectors, we understand that confidence in your purchase is essential when building your collection.

Our 15-day return privilege and 100% authenticity guarantee ensure you can buy with complete peace of mind, whether you're acquiring your first coin or adding to a decades-long collection.

Our Guarantee to You

100% Authenticity Guarantee: Every coin sold by L&C Coins is guaranteed to be 100% authentic unless otherwise noted in the product description. Our team of numismatists with 90+ years combined experience carefully examines each coin to ensure its authenticity before it becomes part of our inventory.

Quality Assurance: All coins are accurately described and graded according to American Numismatic Association (ANA) standards for uncertified coins, or by the respective grading service for certified coins (PCGS, NGC, ANACS).

Fair Market Pricing: We guarantee competitive, fair market pricing based on current market conditions and our extensive knowledge of coin values developed over five decades in the business.

Complete Satisfaction: If you're not completely satisfied with your purchase for any reason, our return policy provides flexibility to ensure your collecting experience meets your expectations.

15-Day Return Policy

Return Window: All coins carry a 15-day return privilege from the date of delivery. This gives you ample time to examine your purchase and ensure it meets your collecting standards.

Any Reason Returns: You may return coins for any reason within the 15-day period - whether you've changed your mind, found a better example, or simply decided the coin doesn't fit your collection goals.

Full Refund Guarantee: Returned coins in their original condition receive a complete refund of the purchase price, including any taxes paid.

Simple Return Process: Contact our customer service team at 1-800-669-0953 or through our online contact form to initiate a return. We'll provide return shipping instructions and handle the process efficiently.

Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to our error (incorrect item shipped, damage, or misrepresentation).

Important Return Conditions

Original Holder Requirement: Coins must remain in their original holders to qualify for return. This includes:

• 2x2 Mylar holders for raw coins
• Plastic slabs for certified coins (PCGS, NGC, ANACS)
• Any original packaging or documentation

Tampering Voids Return: Coins removed from their holders, altered, or damaged after delivery cannot be returned. This protects both our inventory integrity and other customers who may purchase returned items.

Proof of Purchase: Original receipt or order confirmation required for all returns. We maintain detailed records, but having your documentation expedites the process.

Condition Upon Return: Returned coins must be in the same condition as shipped. Normal handling and examination are expected, but any damage beyond reasonable inspection voids the return privilege.

Special Return Policies

Layaway Purchases:

• Certified coins purchased through layaway are final sale and cannot be returned
• Raw (uncertified) coins purchased through layaway may be returned for exchange or store credit only - no cash refunds

Pre-Orders and Special Issues:

• Pre-ordered coins follow standard return policy once delivered
• Limited edition or special issue coins may have modified return terms, which will be clearly stated at time of purchase

Custom Orders: Coins specifically ordered for individual customers may have different return terms based on the specific arrangement.

Bulk Purchases: Large quantity purchases or wholesale lots may have modified return terms due to their special pricing structure.

Authentication Disputes

Expert Examination: If you question the authenticity of any coin purchased from L&C Coins, we encourage immediate contact for resolution.

Third-Party Verification: We welcome third-party authentication through recognized services. If a coin is determined to be inauthentic by a major grading service, we will provide a full refund plus authentication costs.

Documentation Required: Authentication disputes require documentation from recognized numismatic authorities or grading services.

Immediate Resolution: Authentication issues receive our highest priority and are typically resolved within 48 hours of notification.

Grade Disputes and Adjustments

Grading Standards: Our in-house grading follows strict ANA standards, but we understand that grading can be subjective.

Grade Guarantees: For certified coins, the grade is guaranteed by the respective grading service (PCGS, NGC, ANACS). Any grade disputes should be directed to the certifying organization.

Raw Coin Grading: If you disagree with our grade assessment on a raw coin, contact us within the 15-day return period for discussion and potential resolution.

Professional Review: Significant grading disputes may be reviewed by our senior numismatists for fair resolution.

Damaged or Incorrect Shipments

Immediate Reporting: Report any shipping damage or incorrect items within 24 hours of delivery for fastest resolution.

Our Responsibility: L&C Coins takes full responsibility for:

• Shipping damage due to inadequate packaging
• Incorrect items shipped
• Missing items from your order
• Significant misrepresentation in product descriptions

Immediate Replacement: When shipping errors occur, we provide immediate replacement or refund while investigating the issue.

Return Shipping Coverage: We cover all return shipping costs for our errors, damage, or misrepresentation.

How to Return Coins

1. Contact us within 15 days at 1-800-669-0953
2. Get return authorization and shipping instructions
3. Pack securely in original holders with authorization number
4. Ship with insurance and tracking
5. Receive refund within 2-3 business days after we receive your return

Questions?

Contact our team at 1-800-669-0953 or through our website. We're here to help make your collecting experience positive.

L&C Coins - Serving collectors with confidence since 1974